Skip to main content
U.S. flag

An official website of the United States government

Dot gov

The .gov means it's official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you're on a federal government site.

Https

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

information

We are making some changes to CLU-IN. If you have any feedback or questions, please contact us.

Share |
Connect | Archived Internet Seminars and Podcasts News Feeds (RSS) TechDirect and Newsletters

Training & Events

Frequently Asked Questions

Q: How do CLU-IN webinars work?
A: CLU-IN webinars are free, web-based slide presentations with a companion audio portion. Most webinars last approximately two hours and include presentations that cover information specific to environmental technologies and innovative approaches. Question-and-answer periods allow for participant interaction with the instructors. At the end of the presentation, participants are guided to links for related documents and other resources available online.

People are welcome to participate from their own office or a location of their choice to enjoy the convenience of CLU-IN webinars. We encourage group participation. One person can register at a location and then invite others to participate together. Group participation in a conference room can be a great way to generate discussion within your organization, perhaps even making the event part of a brown bag lunch.

There is no cost for you to participate, but you do need to register.

Once you register, you will be provided with the details you will need to participate.
Q: How much does a live webinar and/or archived webinar cost?
A: CLU-IN webinars are sponsored by EPA with no cost for the participant. There is no cost to participate whether it is a live webinar or accessing an archive of a previously offered webinar. For live webinars you can register online. You can access the archives from a previous webinar by going to our Archived Webinars & Podcasts. From both the archives and the live webinars you can download the presentation. Once you register you will be provided with participation details. You can save the confirmation screen which provides webinar details and you will also receive an email confirmation.

Q: How do I register?
A: All registrations are completed online through our Upcoming Live Web Events. Scroll down to find the webinar(s) you are interested in, click the "Register" link, and follow the registration process from there. Once you register, you will receive an email confirmation with all the details you will need to participate. You can also save the confirmation screen which provides webinar details. Please note that times for CLU-IN webinars are listed in the Eastern Time Zone. If you are within the United States, your registration confirmation will include the webinar start and end times for your local time zone. For international registrants, UTC start and end times are provided with your registration confirmation.
Q: What if I go to register and all registration space is filled?
A: When registration is full, you can add your name to the waiting list. When a registrant cancels, the next person on the waiting list receives the registration slot.
Q: How do I participate with a large group?
A: Only one registration is necessary for a group of people in the same location. We suggest you set-up a conference room and project the presentation slides on a screen via access through the website.

Participating with a group can be very beneficial. You can have additional discussion after the webinar to help implement information learned in the class. Participating together also make it easier for participants as they do not have to register individually. You could also use this as an opportunity for documenting continuing education by having a sign-in sheet and then distribute it after the class to attendees (depending your continuing education requirements). For more information on continuing education, please see our CEU Credits and PDHs section below.
Q: The webinar times do not fit my schedule. Can you reschedule?
A: We attempt to accommodate as many time zones as possible to allow most people from across the U.S. to participate during normal working hours. In addition, we have participants all over the world so they often participate at times well beyond or before their work hours. If these times don't work for you, you can access archived CLU-IN webinars by going to our Archived Webinars & Podcasts. Archives are available to you at your convenience day and night.
Q: Will I be provided with a registration confirmation and instructions?
A: After successfully completing the online registration process, you will see a confirmation screen which is in a printable format for your convenience. You can save the confirmation screen which provides class details. We will also send you an email confirmation immediately after you register. We also send reminders a couple days prior to the webinar. If you don't receive the information or have misplaced it, please contact us.
Q: What if I require special accommodations to participate in the webinar?
A: It is EPA's policy to make reasonable accommodation to persons with disabilities wishing to participate in the agency's programs and activities, pursuant to the Rehabilitation Act of 1973, 29 U.S.C. 791. Any request for accommodation should be made to Jean Balent at 703-603-9924 or balent.jean@epa.gov, preferably one week or more in advance of the webinar, so that EPA will have sufficient time to process the request. EPA would welcome specific recommendations from requestors specifying the nature or type of accommodation needed.

Q: What happens if I register, but something comes up and that I can't attend?
A: If you decide you are not able to participate after you have registered, please let us know as soon as possible. By canceling, you will open the space for someone else to attend. At the bottom of your confirmation email, there is a link that allows you to cancel your registration. If you are unable to cancel from the registration confirmation, please cancel online. If the webinar is archived, you can access the archived version within one to two weeks by going to our Archived Webinars & Podcasts.

Q: Can I access the webinar materials prior to the webinar?
A: Yes. Your registration confirmation includes the link to the webinar website. From the website near the bottom of the page, the "Webinar Slides and References" section allows you to download the presentation.
Q: What happens if I register, but something comes up and that I can't attend?
A: If you decide you are not able to participate after you have registered, please let us know as soon as possible. By canceling, you will open the space for someone else to attend. At the bottom of your confirmation email, there is a link that allows you to cancel your registration. If you are unable to cancel from the registration confirmation, please cancel online. If the webinar is archived, you can access the archived version within one to two weeks by going to our Archived Webinars & Podcasts.

Q: I can't find my registration confirmation. How can I join the webinar?
A: After successfully completing the online registration process you saw a confirmation screen which is in a printable format for your convenience. We also sent you an email confirmation immediately after you registered. This email may have been automatically routed to your "junk mail" folder. If you cannot find the information, please contact us.
Q: How do I ask questions?
A: You may ask questions at any time using the Q&A feature within the Zoom meeting room. Questions will be answered by the presenters during the designated question-and-answer periods.
Q: What if my question is not answered during the training class?
A: We try to include as many questions from as many different people as possible during the webinar, however, we often receive more questions than can adequately be answered during the designated question-and-answer periods. After the webinar, please feel free to contact the instructors directly with any unanswered questions. Contact information for the instructors is available on the website provided with your registration confirmation.

Q: Will summaries of the Q&A sessions be available?
A: We do not currently provide summaries of the Q&A sessions. However, audio from the webinar is included with the archived version available through our Archived Webinars & Podcasts.
Q: What are participants saying about their CLU-IN Webinar experience?
A: Please see our Webinar Participant Comments.

Q: Do you offer formal documentation for Continuing Education Unit (CEU) credits, Professional Development Hours (PDHs), or related credit?
A: No, we do not offer formal documentation for CEU credits, PDHs, or related credits for our webinars. Your participation in our webinars is not tracked in a way that allows us to confirm that you were present for the entire event. However, we know that many participants are able to use our webinars to help meet their continuing education needs.
Q: How can I document my participation in CLU-IN webinars for continuing education needs?
A: Please check with your organization or appropriate licensing board for their requirements and if they will accept CLU-IN webinars. Based on feedback we've received from past participants, we suggest collecting the following:
  • Registration confirmation. This includes the registrant's name, as well as the date, time, and duration of the webinar. This information is contained in a registration confirmation message shown immediately upon registering for a webinar as well as in an email to the registrant.
  • Webinar overview. This brief description is available on the webinar website linked from your registration confirmation.
  • Webinar slides. We make the slides available for download from the webinar website linked from your registration confirmation.
  • Instructor names, affiliations, and biographies. This documents the instructors' work experience and education, and is available on the webinar website linked from your registration confirmation.
  • Your participation records. We can provide a list of CLU-IN webinars that you registered and checked in for through My Participation Records.
  • Feedback confirmation. We recently began providing optional feedback confirmation emails for participation in our webinars that includes your name, email address, IP address, the date and time feedback was received, and the title, date, time, and duration of the webinar. These feedback forms are available at the end of each webinar through a link on the last slide. The feedback form is also available on the webinar website linked from your registration confirmation. If you would like to receive a confirmation email, please check the box on the feedback form that says "Please send a participation certificate and feedback confirmation to this address." If you are hosting a group of people to participate in a CLU-IN webinar, each person can submit their own feedback and receive a separate feedback confirmation email.
  • Onsite documentation, if applicable. If you are hosting a group of people to participate in a CLU-IN webinar, please consider providing a sign-in sheet to document their participation at your location. This information may be helpful to document participation.
Q: How do I receive credit for replaying archived webinars?
A: Please check with your organization or appropriate licensing board for their requirements and if they will accept archived CLU-IN internet webinars. Based on feedback we've received from past participants, we suggest collecting the following:
  • Webinar overview. This brief description is available on the webinar website linked from your registration confirmation.
  • Webinar slides. We make the slides available for download from the webinar website linked from your registration confirmation.
  • Instructor names, affiliations, and biographies. This documents the instructors' work experience and education, and is available on the webinar website linked from your registration confirmation.
  • Feedback confirmation. We recently began providing optional feedback confirmation emails for participation in our webinars that includes your name, email address, IP address, the date and time feedback was received, and the title, date, time, and duration of the webinar. These feedback forms are available at the end of each webinar through a link on the last slide. The feedback form is also available on the webinar website linked from your registration confirmation. If you would like to receive a confirmation email, please check the box on the feedback form that says "Please send a participation certificate and feedback confirmation to this address." If you are hosting a group of people to participate in a CLU-IN webinar, each person can submit their own feedback and receive a separate feedback confirmation email.
Q: Can you provide confirmation that I participated in a CLU-IN webinar?
A: No. We do not track your participation in our webinars in a way that allows us to confirm that you were present for the entire event. We suggest documenting your participation with the information listed under "How can I document my participation in CLU-IN webinars for continuing education needs?".

However, we can provide a list of CLU-IN webinars that you registered and checked in for through My Participation Records.
Q: Are there any state contacts that can help me with CEU credits, PDHs, or related credits?
A: In some states, the Interstate Technology & Regulatory Council (ITRC) state Point of Contact (POC) has been instrumental in helping attain continuing education credit for CLU-IN webinars. Contact information for ITRC state POCs is available on the ITRC State Points of Contact page.

Please see our separate Podcast Help

Please see our separate iCalendar Help
Return to top